How it works
ParentView gives you direct access to the status of your child’s bus. Whether
deciding the best time to meet at the stop, or seeking detailed delay notifications,
ParentView gives you the information you need to plan your day and stay connected. See below for more information and app features!
The FirstView® mobile app helps you to keep track of school buses going to and from school each day. Download for both iOS and Android phones below:
Parent User Guides
The download is available on both iOS and Android devices. The district code is YJBZ. If you do not know your child’s bus number, please email [email protected].
FirstView App Features
- Live Tracking: The FirstView map screen shows you the location and direction of your student’s bus, for both morning and afternoon trips. FirstView also provides caregivers with confirmation when the trip is complete.
- Customizable Bus Proximity Notifications: With FirstView, you set up a geofence around your location and are alerted when the bus enters the geofence. The geofence size and alert times are customizable, so parents are in control of their notifications. Students should still be at their assigned bus stop 10 minutes prior to the scheduled arrival time.
- Custom Alerts and Messages: Set up push or email notifications alerting you when your student's bus enters the geofence. Connect up to three additional email accounts (including your own) to receive email alerts. This is a great feature for grandparents or caregivers!
- Multi-Stop View: Buses for all your students can be tracked with FirstView. Using individual colors for each student, the bus assigned to each student’s route appears on the map in the same color as the student for easy viewing.
- Secure and Easy Access: FirstView requires a password-protected account for app set-up. This way, only you can view your student’s stop! These codes are provided by your district/school.
- Dedicated Customer Support: We are here to help you. Whether you are having trouble getting started with FirstView, not seeing correct data or have an idea to make FirstView better, we want to hear from you! Contact FirstView Monday – Friday (Support provided in English only):
- Calling the toll-free phone number 888-889-8920 from 7:00 a.m. EST to 5:00 p.m. EST
- Emailing Customer Support at [email protected]
- Using the in-app “✉” button to provide feedback
Please note, this is a third-party service that is not administered by the Windham School District. Unfortunately, we will not be able to troubleshoot issues regarding the FirstView app for you.